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Customer Community Feature Requests

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Disable this - Current meeting ends when scheduled meeting is about to start

While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted l...
Holly Jensen about 19 hours ago in RingCentral Meetings & Webinar 0 Under review

We need a way to assign permissions to call recordings done by the ACR. Currently the permissions are all or nothing. We need to at least have it set to assign access to recordings by site. Might also be beneficial to be able to assign by user group. I would also like to see an audit trail in the call logs of who is accessing someone's recording as well as who downloaded it.

I think this would be beneficial for companies that have to deal with confidential information like health and financial organizations in order to stay within the laws and guidelines surrounding this information (HIPAA, etc).
Paul Carmichael about 22 hours ago in RingCentral Admin Portal 0 Under review

Manually Activate open mode

In the older days, phone systems would have a hot button programmed on the desk phone that you could touch that would either put your phone system into "closed" mode or "wake up" "open" mode. This manual bypass would allow you to activate normal o...
Boe Trumbull about 19 hours ago in RingCentral Phone 0 Under review

Placing incoming calls on a park line automatically after a certain amount of rings.

We have a few sites who have asked if incoming calls can be placed on a park line after x amount of rings. This will help them better manage incoming calls and will help decrease the number of voicemails that are left.
Zach Dearth 2 days ago in RingCentral Phone 0 Under review

Pride flag emoji

Pride flag emoji / self explanatory
Elaine J. Urrutia (she | her) 14 days ago in RingCentral Web/Desktop App 2 Under review

Fax transmission notification to include copy of fax.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.
LOTT & FISCHER 19 days ago in RingCentral Web/Desktop App 1 Under review

HUD pop out window on RingCentral app

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...
Danielle Howes 4 months ago in RingCentral Web/Desktop App 3 Under review

Netsuite Integration

Just like the Hubspot integration but for Netsuite would be fantastic to have this if possible.
Steven Medina about 13 hours ago in RingCentral Integrations 1 Under review

Ubuntu 22.04 support

Please add a support for Ubuntu 22.04 as currently it is not able to sign in user. Our company policy requires us to update to latest LTS version and that is causing lot of issues as the RCMeetings is not working correctly on this new version. Sin...
Suhas Pharkute 1 day ago in RingCentral Meetings & Webinar 0 Under review

Make Mobile Phone App compatible with Blue Tooth Hearing Aids.

My boss has blue tooth hearing aids that are compatible with his iPhone, but the Ring Central App does not recognize the Hearing Aids as a BlueTooth device. Does the App, when working on an iPhone, have blue tooth capability? What blue tooth produ...
Debbie Cagle 1 day ago in RingCentral Web/Desktop App 0 Under review