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Retain Caller ID information regardless of blind/warm transfer type

When transferring calls, Caller ID information is only passed on blind transfers. It would be helpful if the caller ID information was passed to the new recipient regardless of transfer type.
Rob Fox 2 months ago in Hardware 23 Needs more information

Please develop a "simple mode"

Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust). things like dialer, messages, favorites, hud need to be accessible with a single click. hotkey: please allow fo...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Needs more information

Play announcement "press 1" on call Queue

we have backup number who can answer phone calls if all members are busy in the queue, and that backup number uses the platform where call stays on hold and no ability to press 1, it connect directly without pressing 1. its problem at this moment....
PCPLUS NETWORKS over 2 years ago in RingCentral Web/Desktop App 6 Needs more information

Be able to allow/restrict video recordings for RingCentral Video to certain users

Be able to allow/restrict video recordings for RingCentral Video to certain users
Rona Orenstein about 2 years ago in RingCentral Admin Portal / RingCentral Video 2 Needs more information

Automatic start of conferences / meetings

When a meeting is scheduled, all registered participants should be called automatically. If I am a participant in a meeting but was not present at the start of the meeting, the client should display that a meeting is currently running and that I h...
Manfred Horsch about 1 year ago in RingCentral Video 1 Needs more information

Audible Chat Notification

It would be nice to hear an audible notification when a new message comes through in the chats in case we need to step away from our desk or when multi-tasking for RC web/desktop app and RC mobile
Wendy Bush over 1 year ago in RingCentral Web/Desktop App 3 Needs more information

RingCentral Classic Had a Much Better Interface

Whether for Tasks or Teams, RingCentral Classic was the backbone of our company communication, but the new app is terrible. In RC Classic, far fewer clicks were required to get from one place to another (there are now two left columns in the new R...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Needs more information

A translating feature

A button next to a non-English message where someone can easily translate with a click of a button
Jessica Ortega over 1 year ago in Developer Platform and APIs 3 Needs more information

Make it easier for user interface, scheduled texting, mass texting

Your interface is outdated and can be used more efficiency. It's time consuming on how to create mass texts and scheduling them.
Kirsten Kuhar over 1 year ago in RingCentral Web/Desktop App 3 Needs more information

ENABLING COMPANY DIRECTORY SETTINGS

We would like to enable the company directory setting
Nicolas de TRAKmy about 1 year ago in RingCentral Admin Portal 1 Needs more information