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External caller transferred to an extension that would just ring a pager and hang up.

External caller transferred to an extension that would just ring a pager and hang up. We have a phone line displayed outside of our shop that a truck driver can call from their cell phone. The idea would be that the driver enters an IVR menu and ...
Justin Harcrow about 2 hours ago in RingCentral Phone 0 New

Auto Answer Feature to be added to the Ring Central app.

We would like to have a feature added to the Ring Central app to let calls auto answer. This feature is currently available in the Ring Central phone app but not the Ring Central app.
Melissa Vaughan about 3 hours ago in RingCentral Web/Desktop App 0 New

leave off deactivated users from adoption and usage report

Could we leave off the deactivated or deleted users from the adoption and usage report since those persons are not longer working for the company.
Heather Casteel about 4 hours ago in RingCentral Analytics 0 New

caller id following the call

can we set it up where the caller id of the original caller follows the call throughout many transferrers
Heather Casteel about 4 hours ago in RingCentral Phone 0 New

text message translate

For Ring Central text messaging, which I use extensively, would like to see a translate ability - using google translate, for example -- English to foreign language and vice versa
Laura Jasinsky about 4 hours ago in RingCentral Web/Desktop App 0 New

Allow Bluetooth integration with functions in cars without making it the default app, like Google Voice and Grasshopper do.

allows for integrated answering, call making, and texting using Google assistant commands and car steering wheel functions (answer button, volume control).
Erik Johnson about 7 hours ago in RingCentral Integrations 0 New

Add a keyboard shortcut to take away mouse remote access

In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.
Jennifer Lennon about 8 hours ago in RingCentral Video 0 New

Add more than one Interrupt Prompt for Call Groups

We have many departments that have more than one message they want to play while a caller is on hold. I think having the option to add more than one Interrupt Prompt would be very useful to those departments that have multiple messages they would ...
Amanda Nemeth about 8 hours ago in RingCentral Admin Portal 0 New

Allow for export of all raw data to Microsoft BI

This should not be overly complicated, we should be able to pull all the different tables from Engage Voice to create our own reports and analyze the data through Microsoft BI. This would make a tremendous boost to every client of yours ability to...
Ryan Bartlett about 12 hours ago in RingCentral Engage Voice 0 New

RingCentral to allow free third party conference call lines through their system

Currently, RingCentral does not allow users to access free conference call lines through their phones or through the RingCentral mobile app. This is a suggestion to grant users the ability to host conference calls using RingCentral devices.
Kenneth Yoon 1 day ago in RingCentral Phone 0 New