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to be able to see logins for employee tracking for disciplinary actions

I need to see if remote workers are actually working and logging in.
Amy Adkins 19 days ago in Developer Platform and APIs 1 Already exists

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez about 1 month ago in RingCentral Web/Desktop App 2 Already exists

Agencybloc integration

Ringcentral should integrate with Agencybloc so that all call recordings, and text can be dropped into the client profile similar to Intulse.
LeSaunta Wilson about 1 month ago in RingCentral Integrations 3 Already exists

Skip VM greeting

On our old Avaya phone system, employees could press 1 to skip the VM message and go straight to leaving a voicemail. On the new ACO cloud, there is no way to skip the voicemail greeting. I have employees who are requesting to skip other employees...
Brett Miller about 1 month ago in RingCentral Phone 1 Already exists

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 about 1 month ago in RingCentral Web/Desktop App 1 Already exists

real time calls

We need to see calls hitting the system, (Active Calls) , as well all the call activity in real time. on ACO
Nicole Scott 2 months ago in RingCentral Phone 1 Already exists

Add a phone when creating a new user

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient
Joseph Williams 2 months ago in RingCentral Admin Portal 1 Already exists

Record Product Trainings and save them to an onboarding file

Having a playlist of videos on our products, processes, and example sales calls, will provide a winning onboarding process for future hires.
Michael Simonsen 3 months ago in RingCentral Video 1 Already exists

Ability to control customer screen

During a discovery video call, being able to request control of the customer's PC will expedite product identification and allow us to direct them to additional products.
Michael Simonsen 3 months ago in RingCentral Video 1 Already exists

TTD/TTY feature

Hello, Could there be or is there a feature for people with a hearing disability? Maybe TDD/ TTY feature for those who are hearing impaired. Please let me know Best, Rivia
Billing Department 3 months ago in RingCentral Phone 1 Already exists