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Hide Floating Screenshare Bar When in a video meeting

I would like to be able to hide the floating screenshare controls bar while in a video meeting. At this point in time, there is no way to hide it and it is disruptive when visible during a meeting. We also have a hard time simply trying to move it...
Kiley Loveall 20 days ago in RingCentral Video 0 Under review

filtering analytics report per number on one user extension

need to assign 3 numbers to 1 user extension so they can make/receive calls using 1 extension depending who's assign to take in call per day
Tester Account 21 days ago in RingCentral Analytics 0 Under review

Undo Button

The concept of an Undo button is universal. RingCentral administrators would benefit from this feature in all aspects of the system's configuration.
Dennis Stratman about 1 month ago in RingCentral Admin Portal 0 Under review

Import Presence Settings

It would be good to have the ability to import a user's Presence set up so it can be applied to another user. I understand that there is User Template, but it would be time-consuming to set it up again.
Aya Vince Cruz about 1 month ago in RingCentral Admin Portal 0 Under review

Program a forward button to transfer incoming calls to another desk phone without answering the call.

It would be very helpful to have a physical button on the desk phone that can forward the call to another desk phone/extension without needing to answer it initially. This can help our customer not having to enable the custom rule on their online ...
Aya Vince Cruz about 2 months ago in Hardware 0 Under review

Download SMS content

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...
Aya Vince Cruz 2 months ago in RingCentral Admin Portal 0 Under review

Create Voice Control features for RC (akin to Siri or Hey,Google)

We have the opportunity to bring on an unsighted user as a receptionist and we were looking to see if there was a way to have voice commands of calls. The ability to answer, hold , transfer and conference calls specifically, by voice command and h...
Tammy James 4 months ago in RingCentral Web/Desktop App 0 Under review

Disable Call Recording when a Specific Person is Included on the Call

Can we add this kind of feature so that we can disable the call recording when a specific person was included or added to the call an option that we can enable or disable the call recording to specific user
Ronald A 4 months ago in RingCentral Web/Desktop App 0 Under review

Custom Role for Call Queue Manager

Create a custom or add a permission for a call queue manager. Current Permissions available are Full Access managers can edit all settings. Member managers can edit group members and change availability status. Message managers can check/manage qu...
Rochelle Gobis 4 months ago in RingCentral Admin Portal 0 Under review

Sync presence status of RingCentral back to the Outlook / Exchange / O365

Using the Plug-In ' Ringcentral for Outlook' you can create and send a meeting invite to one or more contacts in your Outlook. You can start a phone call to an Outlook contact directly from the Plug-In too. If you are creating a conference invite ...
Peter Wenger 4 months ago in RingCentral Integrations 0 Under review