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Single click to Send Text please

The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day: + to send new message up comes menu: Send new text/Send new fax I will never send a Fax It's a step backwards to have...
Peter Wagner 3 days ago in RingCentral Web/Desktop App 1 Under review

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 11 days ago in RingCentral Web/Desktop App 3 Under review

Refresh button on LOB Analytics

Create a button that would allow you to refresh the data without changing the dates
Danielle Schrader 16 days ago in RingCentral Admin Portal 5 Under review

Feature to Enable: Only Super Admin Should Create Support Cases

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...
Jorge Mico 25 days ago in RingCentral Admin Portal 0 Under review

Make an option in the admin portal to force RC mobile app logout only

Right now the only way to force a user to log out of the mobile app is to disable the extension which causes immediate logout on both the desktop and the mobile app. To avoid disruption we'd like an option to force log out only one one app or the ...
Jake Fletcher IT about 1 month ago in RingCentral Mobile App 0 Under review

There should be tone when dialing out using Invite by phone in RingCentral Video

You will not hear anything when you select invite via phone and you enter the number and hit call.
JR Marquez about 1 month ago in RingCentral Video 0 Under review

Get a second Host/Participant Codes

Wants to have an option to generate/get a second host code for meeting for either the host or participant in admin portal
Ralph Reyes about 2 months ago in RingCentral Webinar 0 Under review

Duplicate Queue / Copy Queue / Queue Templates

Option to "Copy All Attributes From" Option when creating a new queue. or "Dulicate Queue" or "Select Queue Template" All of the above would clone all queue details including members and custom rules, greeting and hold etc ... Example: I was creat...
Steve Carroll about 2 months ago in RingCentral Admin Portal 0 Under review

Visibility of Peak Hours in Analytics

It is helpful if we can see the peak hours of our company in analytics
Ralph Reyes about 2 months ago in RingCentral Admin Portal 0 Under review

Enabled multiple call queues to be managed on the apps

Enabled multiple call queues to be managed on the apps
Rinny Dela Cruz 2 months ago in RingCentral Web/Desktop App 0 Under review