All ideas

At the moment, as a recipient of a warm transfer, we have no idea if the caller has been passed to us or if we are still talking to the person doing the transfer. It would be good if we get an audio cue on both ends of the transfer so we can te...

During a call (not at the start of a call) a person may need to play a legal disclaimer or other pre-recorded audio clip. It would be nice if the caller could trigger the audio clip playback during the call and then return to the call once the aud...

It would be useful to increase the number of contacts that can be added to the Ring Central App up to 20,000. This could be helpful for our company or larger companies that work with CRMs that automatically import contacts into the Ring Central Ap...

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.

Hello Ringcentral Team, we would like to submit a request to implement a report on calls received YTD. This data is crucial for our call center. Thank you!

You already support all of the other phones in the range of very popular handsets. It should be very easy to add this model.

I mostly use the Text page, and I wish there were a way to customize my settings so that RC would automatically open to Text instead of Message. Message seems to be the default, so I just waste a few seconds every morning clicking over to Text.

There are a few people who are very soft spoken and it's hard to hear them when they talk on the phone (either with a hard phone or softphone/desktop). Is there any way that we can increase the volume for certain users so that their voice is boost...

Would like the option to bypass the greeting when calls are transferred from/to an internal extension but leave the greeting intact when calls are made inbound to the direct number/extension.

In Breakout rooms these are often set for a specific duration. It would be great to set a duration up in the assignment section for the rooms and then have it be a visible countdown for the participants so that the facilitator and participants can...