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Need option to schedule reports in Business Analytics with PDF

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.
Cameron Hellmuth 4 days ago in RingCentral Analytics 1 New

Download SMS content

When downloading SMS logs, the user is only getting the metadata. It would be very helpful if the content of the SMS can also being included in the data being downloaded from the logs. I understand that it is available when backing the data up wit...
Aya Vince Cruz 3 days ago in RingCentral Admin Portal 0 New

New Layout Should Also Include Timestamps of Call Logs

Timestamps are important to be checked on call logs, with it only showing on the old layout means it will be obsolete soon. Please consider having the timestamp remain on the new layout for call logs.
Jorge Mico 1 day ago in RingCentral Web/Desktop App 1 New

RingCentral app - schedule a meeting - default meeting calendar

When scheduling a RingCentral video meeting, the RC app defaults to "Outlook web calendar" which we are not using at our company. Employees have to keep changing back to "Calendar app" every time there's an update to the RC app. We need a way to d...
Rob Morrison 2 days ago in RingCentral Web/Desktop App 0 New

Lock email from end user updates

We would like to remove the ability for end users to change their email address on their accounts. We use SSO to log in and when users update the email incorrectly, it breads the SSO login. It would be global, not just US.
Kimberley Eames 12 days ago in RingCentral Admin Portal 0 New

Install RingCentral application in batched

I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.Just like the RC Desktop App. rc phone msi file
Ranier Gallego 9 days ago in RingCentral Phone 1 New

Add an Option to Toggle to Classic View in Admin Portal

The previous version of the admin portal was far more user-friendly. Having the drop down menus allowed us to more quickly and efficiently configure the user call handling. The current version of moving back and forth between screens is time consu...
CORE Communications LLC 8 days ago in RingCentral Admin Portal 3 New

Add an customizable emergency notification on Ring Central

A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particular...
Gaege Rivera - 1603 9 days ago in RingCentral Web/Desktop App 0 New

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 4 months ago in RingCentral Web/Desktop App 4 Under review

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family, i...
about 3 years ago in RingCentral Phone 178 Planned