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How can we improve RingCentral?

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2 results found

  1. RingCX agents able to see the total duration of their agent states for the day

    We would like our RingCX agents able to see the total duration of their agent states for the day so that they can keep track of the times they are really working.

    5 votes
    Needs More Information  ·  1 comment  ·  Contact Center  ·  Admin →
    How important is this to you?

  2. Correct inconsistent experiences in Agent Scripting Editor

    Several areas of the agent scripting editor are not consistent with the UI of IVR scripting. Editing properties of a widget window, widget naming, JavaScript editor window, etc.

    2 votes
    Needs More Information  ·  0 comments  ·  Contact Center  ·  Admin →
    How important is this to you?
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