To add more than (3) callers in conference call
In existing RC ( MAX agent ) call-flow design, conference room can be connected up to total (3) parties including a host. Request is to add more than three caller’s in conference room and ability to put callers on “HOLD” during the live conference room along with an option to “JOIN” them back in the call.
4
votes
Tcs
shared this idea
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Nanette
commented
The whole point of conference calling is to get multiple people on one call. Limiting to 1 person outside of the original 2 seems unreasonable.