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1 result found

  1. RingSense: Modifying AI Scores

    In RingSense for RingCX, we cannot modify the automatic scores on things like Sentiment.
    If a supervisor does not agree that the call was overall negative, they would like to override and change it to positive.

    18 votes
    Planned  ·  1 comment  ·  RingSense AI for RingCX  ·  Admin →
    How important is this to you?
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