2 results found

1. Salesforce embedded Agent to have "All messages" for agents to view old/closed messages

   Salesforce embedded Agent to have "All messages" for agents to view old/closed messages

   If its an old message , agents need to check photos or videos through text but it disconnects them from the Salesforce call since RingCX agent can only have one login session at a time

   9 votes

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   Needs More Information  ·  0 comments  ·  Integrations & APIs  ·  Delete…  ·  Admin →
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2. Integración con Hubspot

   Integrar Contact Center con Hubspot

   1 vote

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   0 comments  ·  Integrations & APIs  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminPaula (Group Product Manager, RingCentral) responded

   RingCX offers an integration with Hubspot

   https://support.ringcentral.com/article-v2/Navigating-RingCX-for-HubSpot-as-a-user.html?brand=RingCentral&product=RingCX&language=en_US