1284 search results
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Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs. · New
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Retain Agent Data in Historical Reports After Removing Agent · New
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Analytics Widgets to compare data
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Include Limited Extensions Call Data to Analytics Reporting · New
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RC app scheduling data missing · Future Consideration
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Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites) · Future Consideration
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Recovery or Holding of Deleted Extensions and Data · Under Review
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Add other Online data back up for RingCentral Archiver · New
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Interaction Details does not match Agent disposition dashboard data · New
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auto populate agent data on the post call survey · New
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Enable Super Admins to monitor voicemail activity and response rate via a report in Admin portal · New
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Feature Request: Extend RingCX Historical Queue Data Retention and Reporting Availability · New
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Set up auto responses on SMS when the number is from outside Ring Central numbers · New
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Call records in the RingCentral app should include timestamps for ALL calls received, not just those received on the day the query is run. · New
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Programmatically Download Images/Files in Message Data Exports · New
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Add a 5-Second Response Delay for the AI Receptionist · New
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Customizable File Labels for Backup Data. (Call Recording) · New
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data analytics data report must have a report separated for business and after hours · Already Exists
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Option to configure development plan minimum required data · New
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add n/a to the yes/no responses on scorecards · Implemented