940 search results

  1. Call Reports With All data In One Line Not Three  ·  Under Review

  2. Auto Populate Data From Pre Chat Form to Fields in Zoho CRM  ·  New

  3. Analytics data for RCV QOS is confusing.  ·  Under Review

  4. retrieving deleted fax, past data retention policy  ·  New

  5. Support data in custom fields for RC App connect (Netsuite)  ·  New

  6. Ability to pull an entire year of data within the performance analytics  ·  New

  7. Allow data collected from scripts to be included in reporting in Historial reports  ·  Under Review

  8. Forwarded To Numbers as trackable data in analytics and call logs  ·  Under Review

  9. RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin  ·  Under Review

  10. Additional Customer Data In Web Chat Summary  ·  New

  11. Implement automatic data masking controls for PII  ·  Future Consideration

  12. Retrieve data In Ring Central Video Meetings  ·  Under Review

  13. Ability to export Site Caller ID field data from MVP Admin Portal.  ·  Under Review

  14. Report associating IVR data with transferring agent for post-call surveys  ·  New

  15. Create/ inject data directly into Salesforce as the call is happening.

  16. Ability to generate reporting for entire day without running into "Too many data points"  ·  New

  17. Viewing data for a specific call queue with KPI view in graph format  ·  Under Review

  18. RingCentral App Message Data Export File Type Should be User Friendly  ·  Under Review

  19. Insider threat detection using AI by Data-Mining call transcripts  ·  New

  20. Clear the 911 data when resetting user extensions  ·  Under Review

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