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  1. Feature Request: Restrict User Login to RingCentral Mobile App  ·  New

  2. Auto Mute using Audio-Proximity/Facial Recognition/Gesture-Sensing for hands-free calls.  ·  Under Review

  3. Integrating With CompanyCam  ·  New

  4. Proposal for Enhanced Internal Communication Controls in Ring Central Under Role Settings  ·  Under Review

  5. Feature Enhancement Request: User State + Queue Visibility and Call Pickup Dashboard  ·  Future Consideration

  6. Feature Request: Super Admin Self-Service Contact Center Routing Change

  7. Case Sensitivity for Audio Search is not friendly  ·  New

  8. Feature Enhancement Request: Lead Uploading/Management Testing in RingCX  ·  New

  9. Integration between RingCentral Contact Center and EPIC  ·  Implemented

  10. RingCentral for Salesforce: "activity" fields to be reduced from 16  ·  Under Review

  11. RingCX Feature Request: Dynamic Call Routing Based on Queue Volume Percentage  ·  New

  12. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA  ·  Future Consideration

  13. Extension Text Task Assignment  ·  Under Review

  14. Refine Screen Scrolling on Messages  ·  Under Review

  15. Improvements to Realtime Dashboards  ·  Under Review

  16. Sync Contacts between extensions & Task Extension Assignment  ·  Under Review

  17. Feature Request - Browser-Based Joining for External Guests on RingCentral Video iOS Meetings (Safari)

  18. Phasing phone application work around  ·  Future Consideration

  19. Product development and features wish list  ·  Under Review

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