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  1. Add API and Reporting Indicator for Carrier-Masked / Altered Caller IDs  ·  New

  2. Increase Reports Page Limit Settings for Contact Center  ·  Under Review

  3. Include a link in analytics page  ·  New

  4. Ability to remove RCV icon on the RingCentral Desktop app Teams  ·  New

  5. Auto email and additional archiving of Adoption and Usage analytics  ·  New

  6. Administration of SMS history when reassining extension  ·  Future Consideration

  7. separate user and extension from License & Inventory user download  ·  New

  8. Adjustable Metrics in RingCX Analytics  ·  Already Exists

  9. Customize the Users Role for Analytic Access  ·  New

  10. Request for Enhanced Audit Logs for Paging Groups  ·  New

  11. RingCentral AI Integration with Zoho CRM  ·  New

  12. RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component  ·  Under Review

  13. Report on number of emails\interactions created per domain for a channel  ·  Future Consideration

  14. AI Notes is automatically turning off after logging back in  ·  New

  15. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone  ·  Under Review

  16. Add options for enabling call recording announcement  ·  Under Review

  17. Ringcentral Analytics to support integrations such as Hubpot  ·  Under Review

  18. Ability to delete call recording without deleting entire call record  ·  Already Exists

  19. Roles & Permissions -- Allow Call Recording Access To Specific Site Only  ·  Under Review

  20. Message all option for admin  ·  New