Enhanced Team Messaging Group Visibility and Role
I am writing on behalf of our customer who has expressed a need for an enhanced feature in the RingCentral application.Feature Request: Enhanced Team Messaging Group Visibility and RoleDescription: Our customer is seeking an option within the RingCentral platform to have comprehensive visibility over all Team Messaging groups created within their account. Currently, there is a desire to streamline the process by implementing a specific feature role. This role would empower designated users to create and manage Team Messaging groups exclusively.Proposed Solution:Team Message Group Overview: Introduce a centralized dashboard or section within the RingCentral interface that displays a list of all active Team Messaging groups associated with the user's account.Feature Role: Implement a new feature role that grants users specific permissions, allowing them to create and manage Team Messaging groups. This role would be exclusive, ensuring that only users with this designation can perform these actions.Benefits:Enhanced User Control: Users with the designated role will have a clear overview of all Team Messaging groups, fostering efficient management and coordination.Streamlined Processes: The proposed feature role will simplify the creation and management of Team Messaging groups, optimizing user experience.Administrative Flexibility: By assigning specific roles, administrators can delegate responsibilities effectively and maintain control over Team Messaging group activities.User Impact: This feature enhancement will particularly benefit users who require a centralized view of Team Messaging groups and those responsible for creating and managing such groups.Request for Consideration: We kindly request your team to review and consider the implementation of this feature in a future update. We believe that adding this functionality will contribute significantly to the user experience within the RingCentral application.Thank you for your attention to this matter, and we look forward to seeing potential improvements in the RingCentral platform.