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Settings and activity

3 results found

  1. Dashboard Configuration Rule - Email Notification

    2 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Dan commented  · 

    I'd love to be able to set up email notifications for when an agent goes into RNA status.

    Dan supported this idea  · 

  2. Dashboard Sharing

    3 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Dan shared this idea  · 

  3. Multiple Voicemail Greetings

    209 votes

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    Future Consideration  ·  58 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Dan commented  · 

    The option to record multiple voicemail greetings and easily switch between them. Specifically for an out-of-office scenario, it would be helpful to have a separate greeting users can switch to, and then switch back once they're available, instead of re-recording greetings every time.