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Multiple Voicemail Greetings

Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.

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  • April commented  ·   ·  Report

    How in the world is this not done yet⁉️

  • Philippe commented  ·   ·  Report

    This should be a basic feature. Pretty crazy it hasn't been implemented yet

  • Pam commented  ·   ·  Report

    We need this feature for multiple versions of voicemail messages for several departments. This was a basic function on our last system.

  • Justin commented  ·   ·  Report

    Hard to believe that 3+ years later this feature hasn't been added. Seems quite basic to me, but RC must deem it a real pain to implement since it hasn't been implemented already.

  • Steve commented  ·   ·  Report

    I am getting a lot of negative feedback from users not having this feature

  • Nathalie commented  ·   ·  Report

    We need several versions of mailbox announcements and it is annoying to have to discuss them again and again.

  • Peter commented  ·   ·  Report

    Most UC solutions I have worked on, cloud or on-prem, have supported this feature. It makes life much easier for the end user I they can pre-record different greetings and then choose the appropriate greeting when needed

  • Liza commented  ·   ·  Report

    I totally agree with this. I have never used a phone system that hasn't had this feature. Please add - I see that this has been open since 2020 - as Nike says: JUST DO IT!

  • Betty commented  ·   ·  Report

    Great idea - this would save users time from rerecording voicemail greetings. Very surprised that this basic feature is not available.

  • Shawn commented  ·   ·  Report

    I would really like to see this feature added.

  • Eric commented  ·   ·  Report

    Surprised this system doesn't support this. When I was testing the Teams PBX system and considering it with RingCentral as our voice provider, I was able to do this. It would be a very useful feature to have, especially with all the call control rules we have. Setting a specific greeting to call control rules could be useful when out of the office, or even to ensure internal calls get one VM greeting, and external calls get another.

  • Eric commented  ·   ·  Report

    The ability to set an Out Of Office voicemail greeting that automatically switches back to the Standard greeting at a selectable date and time would be ideal.

  • Dan commented  ·   ·  Report

    The option to record multiple voicemail greetings and easily switch between them. Specifically for an out-of-office scenario, it would be helpful to have a separate greeting users can switch to, and then switch back once they're available, instead of re-recording greetings every time.

  • Jerry commented  ·   ·  Report

    This feature is a must have and is seriously adversely affecting our user community. Considering other options as well since this is not progressed since Oct 2020.

  • DATACOMM commented  ·   ·  Report

    Another very simple Mitel feature missing with RingCentral. It sure would be nice to have real Call Handle option when changing Share Status. Out of Office, In a Meeting, Vacationing, etc. Each status setting should have custom call routing options based on the status. ie: Out of Office - Forward all calls to voicemail which is a different recorded greeting than In a Meeting status call routing.

  • Andy commented  ·   ·  Report

    After more than 5 years as a customer I'm seriously considering moving away from Ring Central because they don't offer this simple but essential feature.

  • Ben commented  ·   ·  Report

    I would agree. This is a very needed addition and doesn't seem like it should be that difficult.

  • Richard commented  ·   ·  Report

    Its really a deal breaker if this doesn't get added. I have lots of remote salespeople who hate that we lost this with the Mitel swap over. I hear about it so much i cant wait for my three years are up so i can find a UCaaS vendor that has it!

  • Guidance Fax commented  ·   ·  Report

    After 2 years (since thread posted) and multiple votes and requests this feature has not been added??? Seems like a VERY SIMPLE request...

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