Multiple Voicemail Greetings
Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.
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Jennifer
commented
We've been with RingCentral for years. And, I find it frustrating that every time I need to go out of office or on vacation, I am in a position of having to re-record a vacation message and then, when I return, record the normal "at work" vmail. It's silly I have to waste time on this, particularly when my normal "at work" vmail is the same thing every time. When I found this feature request after finally taking the time to search to see if you've made an update somewhere allowing this, I voted. Please provide this feature! It's a ridiculous time waste and frustrating, particularly when you are doing this when you are sick or needing to walk out on vacation.
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Jennifer
commented
Not having this feature is a continued annoyance. I'd love to have one vmail saved for vacations and times when I am out of the office vs. my daily work one. Right now I keep having to re-record both messages right before I leave to be out of the office and when I get back, and it's time spent that wouldn't be necessary if this feature was available.
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Dana
commented
Why has this not been implemented yet? There are many other business communication platforms that offer this feature as a basic. This is 100% necessary
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Darren
commented
My comments echo everyone elses' :)
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Beth
commented
Seriously, someone suggested 5 years ago and this is still not implemented!?!?!?!?
This would be wonderful!! Then I wouldn't have to remember to reset my greeting when back from vacation. Also, if out for just a day, I could actually have a greeting without any huge hassle. Please add this feature. Not sure why it wasn't a default part to begin with.
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Tammy
commented
I would love to be able to record differnt greetings to switch between so that I wouldn't have to re-recorded everytime.
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Rodney
commented
I would like to see an option to leave a greeting for a whole week 1 for every day of the week.
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Alia
commented
This is critically needed.
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Ray
commented
This is a critical issue for me.
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Andrew
commented
Throwing in a +1 to this idea. I'd say this is the one consistent issue that's been noticeable since we converted last December.
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Kenny
commented
Having multiple voicemail stored is a basic feature that should absolutely be available to Ring users. It's too useful for Out of office scenarios, etc. I'm not sure why it's not an option. Please add this feature.
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Bob
commented
I had this feature as an IBM employee 30 years ago. The feature should be simple to design and needs to be available from the desk phone. For example, after pressing 2 for administration, 2 for greetings, and 2 for voicemail greetings...
- to record standard greeting, press 1
- to record vacation greeting , press 2
- to record a different temporary greeting, press 3
- to choose which greeting plays, press 4A similar setup could be done for introductory greetings.
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April
commented
How in the world is this not done yet⁉️
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Alyssa
commented
I already see this as a suggestion, but rather than comment, I am posting it again as a suggestion because that post is from 2020, and the option still doesn't exist. I am tired of having to constantly change my voicemail when out of the office or simply away from my desk. It would be great if we could have the option to save multiple custom voicemails.
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Philippe
commented
This should be a basic feature. Pretty crazy it hasn't been implemented yet
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Pam
commented
We need this feature for multiple versions of voicemail messages for several departments. This was a basic function on our last system.
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Lauren
commented
A great product feature enhancement would be the ability to record multiple voicemail away messages. This would allow me to have separate messages for when I’m temporarily away from my desk or out for a day, and another for when I’m on vacation. This enhancement would provide employees with a clearer understanding of my availability and whether they need to contact someone else in my absence. As far as I can tell, the only option right now would be to record over my normal away message and rerecord whenever I'm on vacation and I'd prefer to not have to do that.
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Justin
commented
Hard to believe that 3+ years later this feature hasn't been added. Seems quite basic to me, but RC must deem it a real pain to implement since it hasn't been implemented already.
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Steve
commented
I am getting a lot of negative feedback from users not having this feature
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Kevin
commented
Bump