When I'm part of a call queue that rings simultaneous, if I ignore a call, it just pops back up and keeps ringing. This is very distracting when I'm in a call and I have RS on my desktop and my phone continuously ringing and I can't ignore it. If I press ignore for any given call, it should not ring for me again. This should apply to Rotating calls too. If everyone in a rotation is busy and presses ignore, it should go to VM rather than going through the rotation again. Pressing Ignore should mean "I am busy" and should remove you from that particular call in the queue. I know you can disable call queue but this is definitely not an elegant fix and often forget to turn it back on. We also don't want to use call groups because of their limitations by comparison.
When I'm part of a call queue that rings simultaneous, if I ignore a call, it just pops back up and keeps ringing. This is very distracting when I'm in a call and I have RS on my desktop and my phone continuously ringing and I can't ignore it. If I press ignore for any given call, it should not ring for me again. This should apply to Rotating calls too. If everyone in a rotation is busy and presses ignore, it should go to VM rather than going through the rotation again. Pressing Ignore should mean "I am busy" and should remove you from that particular call in the queue. I know you can disable call queue but this is definitely not an elegant fix and often forget to turn it back on. We also don't want to use call groups because of their limitations by comparison.