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Settings and activity

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  1. Remove email notification to the users when adding or remove users in call monitoring.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Call monitorers only receive email notifications if both "can monitor" and "can be monitored" is ticket

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brett commented  · 

    it is useful because, when creating a call monitoring group, the people in the "can be monitored" tab should not get a email notification regarding who and who isnt in the "can monitor" tab which is information only admins and team leaders should know not the people who are being monitored as it can cause issues in businesses.