Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Add condition to custom call handling: internal vs. external calls

    19 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Melina commented  · 

    I have a ring group where all phones can pick up calls from all numbers. The problem I'm having is now when I need to transfer calls internally, it also rings to all phones. I want it so when external calls are made, it rings to all phones, but when a call is being transferred, it doesn't ring on all the phones. Only to the specific line it's being transferred to.