Settings and activity

6 results found

1. Add wrap up time for RingCX auto-dialer calls (Campaign)

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ryan Teves shared this idea  ·  Oct 15, 2024

2. RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive)

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ryan Teves supported this idea  ·  Sep 10, 2024

3. Real Time Inbound dashboard widget - Need to include Callback request count

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ryan Teves shared this idea  ·  Aug 6, 2024

4. To be able to "disable allow login option" in RingCX without getting enabled again due to the sync in RingEX

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Ryan Teves shared this idea  ·  Jul 12, 2024

5. RingCX AHT Custom Formula

   6 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ryan Teves shared this idea  ·  Apr 9, 2024

6. Engage Voice | Ability to keep the OffHook Calling feature enabled

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ryan Teves shared this idea  ·  Jul 20, 2023