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  1. Remove access to turn off Queue calls

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Test commented  · 

    The setting (Allow users to change their queue status) which allows the user to set theirs call queue status is based off of the specific call queue they are in. When this setting is disabled, the “do not accept call queue calls” setting still remains in the RingCentral app and admin portal.The ask for this feature request is to have the option to remove the "do not accept call queue calls" from the RingCentral app and admin portal.