Settings and activity

7 results found

1. Reporting for Current Time Zone

   4 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Paul shared this idea  ·  Mar 12, 2021

2. Add Remote Control feature to RC Desktop App - Video

   194 votes

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

   See Requesting and approving remote desktop control.

3. QM - Editing a Submitted Evaluation

   8 votes

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   Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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4. Edit Completed Evaluation

   9 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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5. QM - Calibration Tool - Can't See Calibrator's Forms w/ Comments

   6 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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6. QM - Calibration Screen – Needs Interaction Dates

   2 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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7. QM - Reports – Interaction and Evaluation Date

   6 votes

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   Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Paul commented  ·  Mar 10, 2021  ·  Edit…  ·  Delete…

   Yes please!

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   Paul commented  ·  Mar 10, 2021  ·  Edit…  ·  Delete…

   Please add a function to pull evaluation details by interaction date and not the date of submission of the evaluation.

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