Settings and activity

7 results found

1. Reporting for Current Time Zone

   4 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Paul shared this idea  ·  Mar 12, 2021

2. Add Remote Control feature to RC Desktop App - Video

   194 votes

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   Meeting participants can request remote desktop control while someone is sharing their screen, and the presenter approves with a click. This has been available for some time in video meetings on the desktop app. See Requesting and approving remote desktop control.

   
   

3. QM - Editing a Submitted Evaluation

   8 votes

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   Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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4. Edit Completed Evaluation

   9 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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5. QM - Calibration Tool - Can't See Calibrator's Forms w/ Comments

   6 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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6. QM - Calibration Screen – Needs Interaction Dates

   2 votes

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   Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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7. QM - Reports – Interaction and Evaluation Date

   6 votes

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   Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Paul commented  ·  Mar 10, 2021  ·  Edit…  ·  Delete…

   Yes please!

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   Paul commented  ·  Mar 10, 2021  ·  Edit…  ·  Delete…

   Please add a function to pull evaluation details by interaction date and not the date of submission of the evaluation.

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