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  1. Independent login/logout for desk phone and RC app for call queue members.

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Will commented  · 

    I don't think there needs to be a separate login for Call Queue VM boxes, but in the mobile app it should show a list of all the Call Queues the user is a member of, how many unread VMs in the box, let them check the messages from the app, and have the app notify them when new VMs arrive.

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    Will commented  · 

    Log-in as Call Queue on RC App mobile