← RingCentral Ideas

Settings and activity

9 results found

  1. Increasing file size limit for file uploads when submitting a support ticket

    18 votes
    Implemented  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. Agent report should include digital interactions

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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  3. CNAM display in RingCX Real Time Dashboard

    4 votes
    Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Tim shared this idea  · 

  4. Answer mangement

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Tim shared this idea  · 

  5. TTA acceptance time

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Tim shared this idea  · 

  6. Ability to generate reporting for entire day without running into "Too many data points"

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Tim shared this idea  · 

  7. RingCX Scheduled Reports cohesive naming convention

    2 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Tim shared this idea  · 

  8. Increase size of Local Connect Buckets

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Tim shared this idea  · 

  9. Engage Voice - Interactions Details Report - add ability to filter by UII

    3 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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