Please in the customize record - when you instruct caller to enter the first 3 letters of a name - suggest they press pound when done, so they can get to the extension quicker. at the moment, after they enter the first 3 letters, there is about a 10 second lag.
Please in the customize record - when you instruct caller to enter the first 3 letters of a name - suggest they press pound when done, so they can get to the extension quicker. at the moment, after they enter the first 3 letters, there is about a 10 second lag.