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  1. "Your call is being recorded" message in different languages and selectable by user/group's needs.

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Alia commented  · 

    I have a Spanish Speaking queue at the credit union so any members that only speak Spanish can get connected to an employee that also speaks Spanish. I have call recording enabled for this queue but the call recording audio is in English. There is no way to change the language per queue, I would have to make the change company wide and that would not work for all my other queues that are in English. It would be great if a feature is added where we can customize the call recording audio per call queue.