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  1. To be able to opt out of a Voicemail to another extension

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Ext 101 commented  · 

    Exact behavior: When a call goes to voicemail, is it possible for the caller to press a number to get transferred back into the answering queue?

    So that if the caller chooses my extension but I am on a call, they could have the option to press a number and connect back to the main queue, where another team member could pick up. Instead of hanging up and calling back.