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  1. Remote Desktop Control

    435 votes

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    Implemented  ·  24 comments  ·  Events & Video » Other  ·  Admin →
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    Anonymous commented  · 

    This helps in troubleshooting the technical issues. Sometimes non-technical users face technical issues ( e.g. broken website functionality on user's browsers only ) and it's hard for technical team to debug the issue. If technical team can get remote control , it's much easier to troubleshoot the issues.