This helps in troubleshooting the technical issues. Sometimes non-technical users face technical issues ( e.g. broken website functionality on user's browsers only ) and it's hard for technical team to debug the issue. If technical team can get remote control , it's much easier to troubleshoot the issues.
This helps in troubleshooting the technical issues. Sometimes non-technical users face technical issues ( e.g. broken website functionality on user's browsers only ) and it's hard for technical team to debug the issue. If technical team can get remote control , it's much easier to troubleshoot the issues.