520 results found
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Feature Request – Ability to Share Files, URLs, and Documents in Chat
Description:
We would like to request a new functionality for the video conferencing service. Currently, the system does not allow users to share files, URLs, or documents in the meeting chat at any time. This limitation reduces the effectiveness of collaboration during meetings, as participants cannot exchange supporting materials directly within the platform.Justification:
The ability to share files, links, and documents directly in the meeting chat is essential for productive collaboration, training, and customer-facing interactions. Competing platforms already provide this functionality, enabling users to exchange information seamlessly without relying on external channels. Adding this feature will align the service…9 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Feature Request – Toolbar Controls During Presentation Mode
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…6 votes -
Accurate video meeting summary
I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.
7 votes -
Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting
Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.
4 votes -
Grant Remote Control Access to Shared Screen via website not app
Grant Remote Control Access to Shared Screen via website not app
20 votes -
AI note taker
I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.
21 votes -
After starting a meeting, add the meeting ID on the page so it's easy to find and read to the attendeee on th phone
I always have a hard time telling someone on the phone the meeting ID so they can join because it's hard to find. Maake it simple to find. Maybe on the title bar of the video screen
2 votes -
default virtual background options
By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.
11 votes -
Add the scheduled meeting to the RingCentral app's workspace
Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab
4 votes -
Option to disable pop up message to be RingCentral member
the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.
3 votes -
Share phone screen
Sharing device screen from RingCentral Desktop app.
In RingCentral Meetings, we were able to click share screen and share the screen from devices, like an iPhone. We would love to have that ability on RingCentral Videos.
2 votes -
Video Transcript Increase Time Limit
Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
can provide transcript and materials to be access and downloaded.9 votes -
Schedule text message specifically using outlook calendar
Customer already connect their outlook credentials , they wanted to have a way to set up a schedule text message using outlook calendar
Is there a way to send text message automatically using a outlook calend
2 votes -
Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
124 votes -
RingCentral Video meeting view settings
Posting this request in behalf of our Partner that is utilizing the RingCentral Video Meeting. Partner mentioned he wants to be able to make a pre-settings on the meetings for the participants to be on uniform view settings when someone is sharing their screen. View settings on Filmstrip, Speaker, or Gallery to be alligned for all the participants of the RCV.
2 votes -
Indicator reminding about estimated meeting end time based on calendar event details
It would be nice to add a popup notification, or special mark or image, indicating that meeting is close to it's scheduled end time. E.g., "this meeting ends in 5 minutes".
1 vote -
We can allow MARKER feature on a video meeting.
I think we should allow some marker feature, using which any end user whom host has allowed to use marker to draw or highlight something on the shared screen. This way the other person need not to share his screen to highlight those details. Additionally it will make meeting more collaborative.
2 votes -
video meeting Transcription and summary without having to record the meeting
My video call meeting can't save transcriptions and notes summary if it's not recorded. We want the transcription and summary without having to record a video meeting.
2 votes -
Ability to toggle the control buttons to the left or right of the meeting window
Instead of keeping the control buttons (Mute, Start Video, etc.) at the bottom of the screen, give meeting participants the ability to move it to the right, top, or left to maximize the visibility when someone is sharing a screen or when the user has to resize the meeting window.
2 votes
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