535 results found
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Feature Request – Ability to Share Files, URLs, and Documents in Chat
Description:
We would like to request a new functionality for the video conferencing service. Currently, the system does not allow users to share files, URLs, or documents in the meeting chat at any time. This limitation reduces the effectiveness of collaboration during meetings, as participants cannot exchange supporting materials directly within the platform.Justification:
The ability to share files, links, and documents directly in the meeting chat is essential for productive collaboration, training, and customer-facing interactions. Competing platforms already provide this functionality, enabling users to exchange information seamlessly without relying on external channels. Adding this feature will align the service…11 votes -
Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting
Using CTRL/SHIFT/ALT keys results in temporarily loss of remote control of shared screen in RC meeting. Cannot use CTRL or SHIFT keys in RDP sessions on customer screen being shared and remote controlled in RC meeting. The orange remote control banner at the top of the RC meeting switches to "Wait to control [name's] screen" when one of those keys is hit, and then one second later remote control starts working again automatically. The workaround of adjusting the Local Resources -> Keyboard -> "Apply Windows key combinations" setting is not reliable. Constantly resizing the RDP session window from fullscreen to…
11 votes -
Feature Request – Toolbar Controls During Presentation Mode
Description:
We would like to request a new functionality for the video conferencing service. Currently, when a user is presenting, the toolbar does not display the chat or audio controls. This limitation creates an issue in scenarios where the presenter needs to quickly mute/unmute themselves or share information through the chat without interrupting the presentation flow.At present, the presenter is forced to stop screen sharing in order to access the meeting controls (chat, audio, etc.), and then restart the presentation. This process disrupts the flow of the meeting and negatively impacts the overall user experience.
Justification:
This functionality is…6 votes -
Accurate video meeting summary
I’ve been using both the Call Summary and Video Meeting Summary features, and I’ve found that the Call Summary delivers better results compared to the Video Meeting Summary. It would be beneficial if the Video Meeting Summary could be further enhanced or if there were settings available to fine-tune how the summaries are generated to improve accuracy and relevance.
7 votes -
Call button icon beside the disconnected participants
The addition of a call button icon beneath disconnected participants is a commendable suggestion. This feature would enable moderators to efficiently contact individuals who have lost connection, thereby enhancing the overall management of the session.
2 votes -
Grant Remote Control Access to Shared Screen via website not app
Grant Remote Control Access to Shared Screen via website not app
21 votes -
Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting
Currently, when you download a video meeting, the MP4 file's timestamp is in Coordinated Universal Time (UTC). This can cause a discrepancy if your local timezone is different from UTC, as the timestamp displayed will not match your local time. The customer would like a feature that allows the downloaded video meeting to have timestamps synchronized for both the transcript and the MP4 file, and to reflect the local timezone rather than the server's UTC time.
4 votes -
AI note taker
I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.
23 votes -
adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app
Adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app.
Using the ringcentral scheduler, it just populates the information, but no signature.
There should be an easy way to add the signature on the new outlook using the RingCentral scheduler
2 votes -
After starting a meeting, add the meeting ID on the page so it's easy to find and read to the attendeee on th phone
I always have a hard time telling someone on the phone the meeting ID so they can join because it's hard to find. Maake it simple to find. Maybe on the title bar of the video screen
2 votes -
default virtual background options
By default, would like to be offered a few nice aesthetic office space virtual backgrounds. We currently only are offered one that looks like you're literally sitting on the conference room table, so it doesn't look realistic. I found nice ones online, but you have to pay to use them; it'd be nice if Ring offered them by default.
11 votes -
Request: Admin Portal Access to All Admins/Users RCV Recorded Meetings.
Customer would like to have access in Admin Portal > Reports > New Tab of "Recorded Meetings" for all users and admins.
2 votes -
Video Transcript Increase Time Limit
Would like to request if possible to increase the time limit exceeding 2 hours where post-meeting
can provide transcript and materials to be access and downloaded.11 votes -
Add the scheduled meeting to the RingCentral app's workspace
Include the scheduled meeting in RCV in workspace where the tasks and events are listed instead of showing it in the Video Tab
4 votes -
Indicator reminding about estimated meeting end time based on calendar event details
It would be nice to add a popup notification, or special mark or image, indicating that meeting is close to it's scheduled end time. E.g., "this meeting ends in 5 minutes".
2 votes -
Option to disable pop up message to be RingCentral member
the pop-up message inviting a user to become a RingCentral member cannot be removed if they are not part of RingCentral when they are invited to a video meeting. The pop-up is designed to encourage non-members to join the platform.
3 votes -
Durin a RingCemtral online meeting the person sharing their screen, it is too small for the other participants, even on zooming it's not cle
Durin a RingCemtral online meeting the person sharing their screen, it is too small for the other participants, even on zooming it's not clearly visible. This happened after the update to the new RC version. Previous one was much better in terms of viewing the screen.
1 vote -
Intelligent Auto-Framing or Speaker (Subject)Tracking while on Video Meeting.
The system must use a combination of Audio Localization and Face Detection to identify the active speaker and dynamically zoom/pan the frame to focus on them.
When multiple people are visibly present, the system must dynamically adjust the zoom and position to frame all subjects equally and optimally.
The primary AI model for face detection and initial framing calculation should run on the local client (Desktop/Mobile) to minimize latency and server load.
Ensure the video framing adjustment is synchronized with the audio feed to prevent the unsettling effect of seeing the frame move after the speaker begins talking.1 vote -
Share phone screen
Sharing device screen from RingCentral Desktop app.
In RingCentral Meetings, we were able to click share screen and share the screen from devices, like an iPhone. We would love to have that ability on RingCentral Videos.
2 votes -
Keep Video Meeting Window on Top
Allow the user to select for the video meeting window to stay on top of other windows.
1 vote
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