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19 results found

  1. In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:

    1. The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.

    2. When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).

    3. For the automatic translation suggestion mentioned above in 2, I propose adding…

    17 votes

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    New  ·  4 comments  ·  Accessibility  ·  Admin →
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  2. Currently, when a video meeting is being recorded the meeting recording displays the video as cut and does not show the entire video as captured on camera. This feature needs to be added to RingCentral as it is essential to capture all the details of the meeting and all parts of the video.

    4 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  3. As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.

    2 votes

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  4. The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US

    It would be helpful if we will have the same capability in Webinar for RCV

    3 votes

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  5. When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.

    3 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  6. They would like to add a specific screen that will stay during video meeting for sign language interpreters.

    Requesting to add a separate screen for sign language interpreter.

    2 votes

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  7. Larger monitors are becoming more popular. Zoom has a feature that allows you to share a Portion of the screen, not whole screen. This is important for individuals with large monitors. For example I have a 49" monitor instead of 3 screens and without being able to share a portion of the screen i'm limited to just sharing windows. If I share full screen, individuals with smaller screens would not be able to see anything as everything will show too small for them.

    2 votes

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    New  ·  0 comments  ·  Video Meetings (RCV)  ·  Admin →
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  8. We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.

    1 vote

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  9. Customer is requesting video monitoring for his employees

    1 vote

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  10. Feature Request : ability to change line 1 and line 2 presence for Deskphones

    Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it

    Current behavior : Line 1 and Line 2 is locked by default to the users

    Brand : BT Business

    1 vote

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  11. 1 vote

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  12. Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio

    1 vote

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    New  ·  0 comments  ·  Webinar  ·  Admin →
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  13. AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client

    1 vote

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  14. I love reactions! However, it can take several clicks and mouse movements to actually access reactions. Then you have to do all of that again so you can turn the reaction off. This makes it a little clunkier to use reactions and it is easier to just raise my hand in person than to use the hand raise reaction.

    My suggestion is to add the ability to pin or open a pop up with the reaction options during the meeting (Similar to the chat pop out) or open the reactions menu just by hovering over the button. Or maybe the…

    1 vote

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  15. Use External Camera on Mobile App

    1 vote

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  16. Allow transcriptions to be reloaded for video recordings where it fails or the transcription setting was not turned on so they can be utilized.

    Using past recording transcriptions would be very useful for our business for adding to our knowledge base along with a handful of other reasons.

    1 vote

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  17. Having the picture in picture when clients join a meeting and even when we share screens is important and critical. Lately i notice even with screen share its not working. also I submitted this idea about a year back and still not implemented. Ring Central please work on this as this is important as a provider.When sharing screen and expecially when seeing patients so we can easily document. this feature is needed /Critical and would benefit your company on a larger scale. Kindly implement asap, thank you

    1 vote

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  18. Please provide tools for editing meeting recordings! This feature would be invaluable.

    1 vote

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  19. When you were tied to Zoom there was the ability for us to choose a shape and the color of that shape when we were annotating in the video when sharing information. That made it easy for us to identify what we were focusing on. It had a pen feature, but I never used it. And I hate that I can't choose the color of the pen that I use. It is a light color and blends into the information we are sharing.

    1 vote

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