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1. Assign CNAM to individual users direct numbers via Admin Portal

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   5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

   Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

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   Karli commented  ·  Nov 8, 2021  ·  Edit…  ·  Delete…

   Right now there is only the ability to have a Caller ID Name for the whole company. To increase the probability of a user connecting with a client via phone, it would be helpful if each direct line of each user could have their own unique Caller ID Name

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