In a busy office space, a caller placed on what starts as a brief hold may be placed on the "back burner" if a more pressing matter presents. A useful tool/option to help remind the call recipient of the orginial caller would be an alert or "ping" on the app every 30 seconds that the caller is on hold.
In a busy office space, a caller placed on what starts as a brief hold may be placed on the "back burner" if a more pressing matter presents. A useful tool/option to help remind the call recipient of the orginial caller would be an alert or "ping" on the app every 30 seconds that the caller is on hold.