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    Brooke commented  · 

    We have multiple computers linked to one text/fax/voicemail number so that nothing gets missed. We NEED an option to “Unread” something so that if another employee accidentally clicks on something that is not intended for them, it does not get missed! There should be an option right in the desktop app either on the left or right side that gives you the option to UNREAD. It could be right next to the "word Bubble" that takes you into the message or even next to the i on the right. OR be able to RIGHT CLICK and right above or below the option that says "Mark All As Read" Have an option that say "Mark as Unread"