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164 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hi everyone, this is planned. It is coming with new call service features in Summer 2024!An error occurred while saving the comment
GoToConnect can do this. Right now we're stuck with call forwarding to our cell phone number, which means we have to choose either our work number for the Caller ID to know an inbound call is work-related but not see who's calling, or pass-through caller ID to see the number that's calling but not whether it's work-related.I don't like having my phone vibrate in my pocket every time I get a call in on my computer - being bombarded with the dual notification (and not knowing if it's RC or something else notifying me at the same time) just because I'm getting an inbound call. It's confusing and stressful.However, having calls ring through to the mobile app would be helpful so that I don't miss something while I'm away from my desk. Allowing the apps to ring sequentially would make it so that I can both know it's a work call (coming in on the app) and who's calling, without the aforementioned mess.Thanks!-Spencer