We desperately need to be able to conduct blind voicemail transfers so that it goes directly to someone's voicemail without ringing the extension owner. This "dumps" calls to voicemail (useful for sales calls or if the person is busy and doesn't want their phone to ring). Other VOIP systems typically have this setup to press the transfer button, *, extension, and # (or something similar). RingCentral support has already confirmed this isn't an option and I should submit a feature request...
We desperately need to be able to conduct blind voicemail transfers so that it goes directly to someone's voicemail without ringing the extension owner. This "dumps" calls to voicemail (useful for sales calls or if the person is busy and doesn't want their phone to ring). Other VOIP systems typically have this setup to press the transfer button, *, extension, and # (or something similar). RingCentral support has already confirmed this isn't an option and I should submit a feature request...