Can RC please create a way for "Super Admins" to see all private chats created in their company's Ring Central Environment. I'm not interested in the business of others and don't mind mindless chit chat, but I have found that some of these private rooms have been replete with dissention, bullying, negativity, etc. As the manager, I'd like the ability to mitigate this activity. I recently learned of a toxic private group chat that needed to be addressed. When creator/participant was confronted, it was immediately deleted out of existence before I was able to see its contents to verify reports I had been given. While I was privy to the environment by several staff who were active members, I was not privy to its actual content so that issues could be addressed on a personal level. Anything RC can do to allow a Super Admin access to their own company's RC Chat environment would e appreciated.
Can RC please create a way for "Super Admins" to see all private chats created in their company's Ring Central Environment. I'm not interested in the business of others and don't mind mindless chit chat, but I have found that some of these private rooms have been replete with dissention, bullying, negativity, etc. As the manager, I'd like the ability to mitigate this activity. I recently learned of a toxic private group chat that needed to be addressed. When creator/participant was confronted, it was immediately deleted out of existence before I was able to see its contents to verify reports I had been given. While I was privy to the environment by several staff who were active members, I was not privy to its actual content so that issues could be addressed on a personal level. Anything RC can do to allow a Super Admin access to their own company's RC Chat environment would e appreciated.