← RingCentral Ideas Settings and activity 2 results found Data that shows time and date of call refusals in Analytics, Performance report 19 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 1 comment · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 489 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 72 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Mike commented · Jul 9, 2021 · Edit… · Delete… This would be a great feature for managers of phone queues. I would have thought that this would have already been part of the reporting. Save Submitting...
This would be a great feature for managers of phone queues. I would have thought that this would have already been part of the reporting.