I've read all the previous threads on this 'feature' of the app. It has been annoying me and my co-workers for years since the day we started using Ring Central and Call Queues. I'm constantly toggling myself out of the queue (the only solution) so that the call stops ringing and stealing focus from the task that I'm on. There's a 50% chance a minute later that I forgot to toggle myself back into the queue.
I've read all the previous threads on this 'feature' of the app. It has been annoying me and my co-workers for years since the day we started using Ring Central and Call Queues. I'm constantly toggling myself out of the queue (the only solution) so that the call stops ringing and stealing focus from the task that I'm on. There's a 50% chance a minute later that I forgot to toggle myself back into the queue.