Hi, small business owner here. This feature is ESSENTIAL! We use our work phone and cell phone numbers simultaneously. I can't stop my phone from ringing incessantly while I'm on an important call on my cell phone. This is so frustrating. I use my cell phone app exclusively, so ring groups are a no go. This is a simple frigging solution. Add a call cue check box to allow users to ignore a call. If all users ignore the call, then send it to VM! If someone is running a call center, then obviously they wouldn't need that feature and would leave the check box unchecked. How is it so difficult for your developers to add this simple feature? You do realize it is much easier for your small business customers to fire you and transition to 8x8 or another service which is willing to work with their customers don't you?
Hi, small business owner here. This feature is ESSENTIAL! We use our work phone and cell phone numbers simultaneously. I can't stop my phone from ringing incessantly while I'm on an important call on my cell phone. This is so frustrating. I use my cell phone app exclusively, so ring groups are a no go. This is a simple frigging solution. Add a call cue check box to allow users to ignore a call. If all users ignore the call, then send it to VM! If someone is running a call center, then obviously they wouldn't need that feature and would leave the check box unchecked. How is it so difficult for your developers to add this simple feature? You do realize it is much easier for your small business customers to fire you and transition to 8x8 or another service which is willing to work with their customers don't you?