We are moving from Mitel Connect to Ring Central. The Mitel Connect app had the ability to dial out from the app through the desk phone or playback voicemails from the app through the desk phone. If you needed to call someone back that you missed you could just click the phone icon in the app to dial the desk phone and make the call. Our computer setup doesn't have mics and speakers for users so 90% of my staff is now losing this ability. :( We really need this feature within the RC app to work like the Mitel Connect app does. You can see in the attached screen shot that users had the ability to click to either use their speakers or the phone with the app.
We are moving from Mitel Connect to Ring Central. The Mitel Connect app had the ability to dial out from the app through the desk phone or playback voicemails from the app through the desk phone. If you needed to call someone back that you missed you could just click the phone icon in the app to dial the desk phone and make the call. Our computer setup doesn't have mics and speakers for users so 90% of my staff is now losing this ability. :( We really need this feature within the RC app to work like the Mitel Connect app does. You can see in the attached screen shot that users had the ability to click to either use their speakers or the phone with the app.