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  1. 42 votes

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    Daniel commented  · 

    Turning on or off extension dialing is something I'm used to having as an option with other phone systems. Our workflow with RingCentral calling is designed for people who do not know the full 10-digit DID to use the auto attendant prompts. We are getting calls going to direct extensions that our organization does not want to have happen. Being able to turn off extension dialing would be most helpful.