Settings and activity
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194 votesMeeting participants can request remote desktop control while someone is sharing their screen, and the presenter approves with a click. This has been available for some time in video meetings on the desktop app. See Requesting and approving remote desktop control.
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Jerome
commented
Please add Remote Control to RC Video. This feature will be super helpful in securely meeting with our clients online.
For reference: From: Edgardo Camon Jr Sent: Friday, July 10, 2020 4:12 PMSubject: RE: 2nd Follow up | Case # 10985627 [ ref:_00D80aRUX._5002H1EgGxI:ref ] Hello Lisa This is Edgardo, Supervisor from Ringcentral. I am sending you this courtesy email regarding the case 10985627. Here are the answers on your queries. The new RC Video does not allow remote control for attendees - I just got an update from our engineering team that this feature will be available in Q4 this year.We are told by clients that the new RC Video does not work on Apple devices – they are unable to get it to run on Firefox or Safari browsers. Is this limited to Chrome? - Problem with iOS chrome, is that Apple has not made the webRTC API available to other browsers in iOS and only limited to the chrome browser.Let me know if you have further questions. Thank you for choosing RingCentral as your communications provider! Regards, Edgardo Camon JrRingCentral Technical Support - Supervisor