Settings and activity

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1. RingCX Queue/Global Phonebook used for Manual Outbound Calls

   6 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Mark commented  ·  Oct 17, 2024  ·  Edit…  ·  Delete…

   This should be available in any agent status

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   Mark supported this idea  ·  Oct 17, 2024

2. Report associating IVR data with transferring agent for post-call surveys

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   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 7, 2024