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  1. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    11 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Colmenares supported this idea  · 

  2. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    10 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Mark Colmenares commented  · 

    This should be available in any agent status

    Mark Colmenares supported this idea  · 

  3. Report associating IVR data with transferring agent for post-call surveys

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Mark Colmenares supported this idea  ·