This is listed in the article previously linked below in 2021 (https://support.ringcentral.com/article/9212.html) as implemented in the Key Features and Benefits section: "Group managers can view the group members' Reports data and Call Log." In the User Group overview, it states "Note: The group manager is entitled to access settings and call logs of all group members"
What is the purpose of a User Group if the call log aspect is not available? Why would I create it if it doesn't help me as an admin distribute my call log request workload to the managers asking for this info?
Chad
supported this idea
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This is listed in the article previously linked below in 2021 (https://support.ringcentral.com/article/9212.html) as implemented in the Key Features and Benefits section: "Group managers can view the group members' Reports data and Call Log." In the User Group overview, it states "Note: The group manager is entitled to access settings and call logs of all group members"
What is the purpose of a User Group if the call log aspect is not available? Why would I create it if it doesn't help me as an admin distribute my call log request workload to the managers asking for this info?