Settings and activity
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62 votes
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Thomas
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2 votes
An error occurred while saving the comment Thomas
commented
Being able to import users with a phone already assigned is critical in converting PBXes over. We're currently converting 15 Mitel premise-based locations over to RingCentral. When I import, I assign their current phone's MAC or the RingCentral app. Having these emails go out for every single user is an issue, especially for sites who don't know what RingCentral is yet. We have had hundreds of users already flag these emails as Spam and now they won't receive email or fax notifications. Being able to set this checkbox as disabled in the User Template I apply to theses users would be huge. Having it disabled when a user is first imported is even better. Being able to set this as disabled by default in our systems would be the best solution.
Thomas
supported this idea
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This is huge for customers with multiple sites that are interconnected. With this broken the way it is, it seems to be either all sites or only the single site that works. If you want to be able to search multiple sites' user list in one site you can only make it work with all sites listed.