← RingCentral Ideas Settings and activity 2 results found Ability to use RingSense on Queue Calls 39 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 5 comments · RingSense & AI » RingSense · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Implemented · AdminEugene (Senior Director, Product Management, RingCentral) responded See "Call Queue" filter in "All filters" on the Calls page. An error occurred while saving the comment Armen commented · Sep 27, 2024 · Edit… · Delete… Thanks Save Submitting... Armen supported this idea · Sep 27, 2024 Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 520 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 82 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Armen supported this idea · May 3, 2024
Implemented · AdminEugene (Senior Director, Product Management, RingCentral) responded See "Call Queue" filter in "All filters" on the Calls page.
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