This is a very big concern for us at the moment. Our current set up is that we have "Call Parks" where anyone in the office can put a call into a Park, and then anyone else in the office can pick up that call from the Park. We also have a few users that monitor calls for other users, and they are set to have their phones ring when the person whose calls they are monitoring presence for rings. The problem is that since they are turned on for call monitoring, every time someone puts a call into a Park, their phone rings even though the call in the Park is not meant for them. We need the monitoring presence ring notification to be able to be turned on and off depending on each user they are monitoring, not a blanket "all or nothing" ring. I'm concerned that someone suggested this in 2020 and nothing has been done to fix this problem in 2024.
This is a very big concern for us at the moment. Our current set up is that we have "Call Parks" where anyone in the office can put a call into a Park, and then anyone else in the office can pick up that call from the Park. We also have a few users that monitor calls for other users, and they are set to have their phones ring when the person whose calls they are monitoring presence for rings. The problem is that since they are turned on for call monitoring, every time someone puts a call into a Park, their phone rings even though the call in the Park is not meant for them. We need the monitoring presence ring notification to be able to be turned on and off depending on each user they are monitoring, not a blanket "all or nothing" ring. I'm concerned that someone suggested this in 2020 and nothing has been done to fix this problem in 2024.