← RingCentral Ideas

Settings and activity

51 results found

  1. Have the option on the call queue to modify fix in order to ring groups

    2 votes
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  2. Ability to allow call recording to record those calls that were missed/ unanswered

    2 votes
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  3. IVR Transfer for Full Call Queues

    2 votes
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  4. Unneeded Global Audio Files

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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  5. 2N Intercom

    2 votes
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  6. RingEX Agent Status Report

    3 votes
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  7. Make Changing Users Efficient and Secure

    2 votes
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  8. [Quality Management] Allow scheduled evaluations to be transferred to another team

    2 votes
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  9. Auto-receptionist

    2 votes
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  10. Transfer Analytics

    3 votes
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  11. Call routing that feature that will go back to the top once it's at the bottom

    3 votes
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  12. Increase character limit for RingCentral emails/ username to at least 79 characters

    3 votes
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  13. Search recordings by not only Date range but also include a time range

    3 votes
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  14. User extensions groups Ring All

    3 votes
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  15. Ability to listed to calls in Admin portal call log at different speeds like it is available in RingSense.

    3 votes
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  16. Assigning an administrator for Cost Centers

    3 votes
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  17. Give meaningful error message when trying to move number assigned to ring cx to inventory

    3 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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  18. Create Multiple Call Log Detail Settings

    3 votes
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  19. Allow editing of Call Detail Record info instead of manual pass

    3 votes
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  20. performance report - Call Result not tagged as abandoned if will transfer to another extension

    4 votes
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