← RingCentral Ideas Settings and activity 1 result found Allow presence feature to show busy when answering an incoming call on a ring group. 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 1 comment · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Larry commented · Aug 16, 2024 · Edit… · Delete… The entire point of Presence is for other users who are monitoring you to know that you're currently on a call. Not showing the user as busy because they've picked up as part of a Ring Group is very frustrating for offices. Save Submitting... Larry supported this idea · Aug 16, 2024
Larry
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The entire point of Presence is for other users who are monitoring you to know that you're currently on a call. Not showing the user as busy because they've picked up as part of a Ring Group is very frustrating for offices.