This is very important feature to improve team performance and customer experience not calling them multiple times or not returning the call all together. IT team is now tasked with creating reports of these from the calllog on a timely basis so the business teams can function efficiently.
Siva
supported this idea
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This is very important feature to improve team performance and customer experience not calling them multiple times or not returning the call all together. IT team is now tasked with creating reports of these from the calllog on a timely basis so the business teams can function efficiently.